Support & Troubleshooting

If you are in business or using the computer at home, you might need some assistance from time to time.

If you have a problem with settings, using your computer or you can't connect to the internet a technician from McTuse Computers is here for you and will solve your problem at your place and at the time which suits you.
Alternatively we will come and collect your computer to solve the problem in our workshop, should it be more convenient for you.

We can assist you in many different ways:

Over the phone

On-line talk over Skype

Remote administration

At your place or in our workshop

no fix no fee

Whichever way you prefer, it's up to you. We are here to help you and if we can't solve the problem, we will not charge you.

Please note that some of the ways mentioned above may not be available if you need to solve an internet connection problem or generally starting up problem on your computer - in that case our technician will probably need to come and visit you.

If you need some technical information or know a solution to a peculia problem, please visit our support forum